How Multiship Operates

Multiship is a tech-enabled third-party logistics (3PL) provider. Our proprietary software seamlessly integrates across our fulfillment network, ensuring a cohesive and efficient experience. Orders are automatically routed to our warehouses, where inventory is meticulously picked, packed, and shipped to your customers.

Our fulfillment services are designed to optimize both time and cost, elevate the delivery experience to exceed customer expectations, and allow you to maintain a stronger connection with your customers.

READY, SET, SHIP

Seamless fulfillment from your online store to your customer's doorstep.

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  1. Connect your store and send us your products

2. We store your inventory securely in our fulfilment centres

3. Your customer places an order on your store

4. We pick, pack, and ship the order to your customer fast

FEATURES

A unified platform for managing your orders and inventory.

Omnichannel Order Fulfilment and Third Party Logistics Services

Effortless and supportive onboarding.

We’ve successfully onboarded thousands of e-commerce merchants, aiding some of the fastest-growing brands in scaling effortlessly. Our implementation team ensures your success by assisting with everything from configuring your shipping options to syncing your online store.

Multiship’s seamless integrations with all major e-commerce platforms and marketplaces—including Shopify, BigCommerce, Amazon, and Walmart—enable you to import orders and facilitate a two-way flow of information.

Decentralized inventory management


With Multiship’s network of fulfillment centers, you can strategically distribute your inventory across our locations to expedite and economize the delivery process. Positioning inventory near your customers reduces shipping zones and costs associated with long-distance deliveries.

Distributed inventory also keeps you competitive by enabling two-day shipping for your customers. When an order is placed, Multiship’s algorithm automatically selects the optimal warehouse and carrier for the fastest and most cost-effective turnaround. This approach has helped our merchants achieve a 13% savings on their bottom line.

Our Easy Shipping Program

Multiship’s Shipping Program ensures swift and cost-effective delivery to all UK, European, and global destinations. Seamlessly integrated with any of our ecommerce store platforms, you can effortlessly reach your customers using the optimal local and international carrier options.

Regardless of whether you ship from one or multiple fulfillment center locations, you can provide fast delivery options to all your customers. Our proprietary algorithm handles the complexity to provide you with the most cost-effective and sought-after delivery options.

Order Control Hub

At Multiship, we provide comprehensive order tracking from start to finish. Our platform allows you to effortlessly filter orders by status, search for specific orders, and view a detailed timeline of each order’s fulfillment journey, including picking, packing, and shipping stages. You can also easily access shipping-related details such as weights, dimensions, and carrier services, as well as identify any orders requiring immediate attention.

Our order management software caters to both direct-to-consumer and wholesale shipments, enabling you to manage subscriptions, make post-purchase order adjustments, synchronize your store’s shipping options with Multiship, and automatically share tracking information with your customers.

Inventory Control Center

At Multiship, we provide merchants with the necessary tools and support to effectively manage their inventory. Our platform makes it simple to monitor inventory status and quantity across locations in real-time, identify slow-moving inventory with high storage costs, and analyze the performance of units sold over time by channel.

Our inventory management software includes features such as proactive reorder notifications to ensure timely replenishment, the ability to bundle products for promotions, facilitate inventory transfer requests, and much more.

Reporting and Analysis Hub

To offer transparency into our operations and performance, and to uphold accountability, Multiship provides a complimentary analytics tool equipped with a range of charts to support various needs, from year-end reporting to informed supply chain decision-making.

Data can be a strategic asset, and our reports offer insights such as recommendations on which fulfillment centers to stock, days of inventory remaining before depletion, the influence of promotions on stock levels, average cart value for each shipping method, shipping costs, transit times, fulfillment costs per order, storage costs per unit, and more.

Comprehensive Customer Journey


From personalized branded packaging to complimentary plain packaging options, Multiship collaborates with you to curate the unboxing experience you desire. We also facilitate the provision of the quickest and most cost-effective shipping solutions to align with your customers’ expectations. Once an order is dispatched, tracking information is seamlessly synced back to your store.

Moreover, our return management services streamline the process for customers to generate return shipping labels and track returns while ensuring efficient processing of returned products back into your available inventory.

CUSTOMER STORIES

Experience firsthand why Multiship is relied upon by thousands of merchants

“It was like magic — my orders seamlessly imported into MultiShip from my Shopify Plus store and were promptly fulfilled without any manual effort on my part. Since then, we’ve experienced remarkable growth of 115% and a surge in order volume by 2.5 times. Additionally, with MultiShip’s 2-Day Express program, we’ve witnessed a remarkable 24% increase in average order value for qualifying orders placed on our Shopify Plus store.”

Noel Churchill,

Owner and CEO of Rainbow OPTX

“Having multiple fulfillment centers offers a clear cost-benefit, as orders can be dispatched from warehouses located closer to customers, resulting in rapid delivery times. With Multiship, I effortlessly monitor shipping status, physical inventory levels, and my company’s overall performance. They continually improve, aiding brands in their growth and expansion, surpassing the capabilities of other 3PLs, which may lag behind by several years.”

Matt Dryfhout,

Founder and CEO of BAKblade

“As a subscription-based business, reliable and cost-effective shipping is paramount for us, and Multiship ensures that our shipments arrive consistently each month. Multiship’s analytics tool is invaluable for planning inventory reorders, forecasting SKU depletion, and setting up email alerts for low inventory levels. This proactive approach allows us to maintain seamless operations and meet our customers’ expectations consistently.”

Oded Harth,

CEO and Co-Founder of MDacne

INTEGRATE ALL OF YOUR TOOLS

Comprehensive integrations for streamlining order fulfillment, complemented by APIs for tailored solutions.

Beyond mere picking, packing, and shipping

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Solutions for your distinct requirements

Multiship can cater to your business needs, whether you require additional services such as kitting, B2B orders, international fulfillment, and beyond.

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A reliable partner that scales with your growth

From facilitating your growth to actively supporting it, Multiship simplifies the process of boosting revenue, minimizing cart abandonment, and expanding your presence both domestically and internationally.

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Exceptional support

You receive prompt support from individuals who are well-acquainted with your specific requirements. Additionally, we have on-site representatives at each location to assist in resolving any issues that may arise.

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